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MS-9A95 AI Service Management & Customer Relationship Management Edge Computer
Industry type:PC and software
Product model number:MS-9A95
award 3

1. Multi Internet connectivity - Suitable for a complex internet environment; customers can use RJ45 LAN, WIFI, 3G/4G LTE, Bluetooth or even a WiFI access point, which allows other edge PCs to connect to each other.
2. Security cloud communication in edge computing - TPM2.0 is designed to store data securely, protecting from malware.
3. Reliability (Watchdog Timer, HW monitor) - an alert received from the edge computer allows the user to remote control and solve abnormal issues, making the system service stable.
4. Customer database services - Business intelligence, Customer Value Analysis.
5. Backup structure - Each edge PC is able to share other edge PCs' service and load, ensuring the service system is always working.
6. Intelligent information integration - CTI, IVR, CRM, Call center integrated, FQA by Smart AI Robot, Customer Management.
7. Visualization UI design- Real time Monitoring, Report Analysis.



MSI's customer-centric mindset steers the direction of its R&D resource deployment and makes the globally acclaimed MSI Gaming Series, Content Creation Series and AIoT solutions possible. Ranked highest on gamers' wish lists, the Gaming Series features top-notch laptops, graphics cards, monitors, motherboards, desktops and gaming gear. The Content Creation Series is specifically tailored for digital content creators. Recognized for its aesthetic design and performance, the Content Creation Series is now a market leader in its field. Moreover, MSI pioneers critical developments in AI, enterprise computing and IoT. Cloud servers, customizable Industrial PCs, smart robotic appliances, and vehicle infotainment and telematics systems are MSI’s fields of expertise where the most comprehensive AIoT solutions are built.


As a world leading gaming brand, MSI is the most trusted name in gaming and eSports. We stand by our principles of breakthroughs in design, the pursuit of excellence, and technological innovation. Integrating gamers' most coveted extreme performance, realistic visuals, authentic sound, precise control and smooth streaming functions into its gaming rigs, MSI frees gamers from tedious trial and error and pushes gaming performance beyond limits. The determination to surpass past achievements has made MSI a ‘True Gaming’ brand with gaming spirit throughout the industry! Apart from years of dedication to top-end gaming hardware, MSI has sponsored more than 20 eSports teams worldwide and is the proud host of world-renowned gaming tournament MSI MGA (Masters Gaming Arena). MSI seizes every opportunity for face-to-face interactions with global gamers and fans. Together MSI and gamers have rocked the gaming world with innovative technology and one victory after another.

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