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MS-9A95 AI Service Management & Customer Relationship Management Edge Computer
Industry type:PC and software
Product model number:MS-9A95
award 3

1. Multi Internet connectivity - Suitable for a complex internet environment; customers can use RJ45 LAN, WIFI, 3G/4G LTE, Bluetooth or even a WiFI access point, which allows other edge PCs to connect to each other.
2. Security cloud communication in edge computing - TPM2.0 is designed to store data securely, protecting from malware.
3. Reliability (Watchdog Timer, HW monitor) - an alert received from the edge computer allows the user to remote control and solve abnormal issues, making the system service stable.
4. Customer database services - Business intelligence, Customer Value Analysis.
5. Backup structure - Each edge PC is able to share other edge PCs' service and load, ensuring the service system is always working.
6. Intelligent information integration - CTI, IVR, CRM, Call center integrated, FQA by Smart AI Robot, Customer Management.
7. Visualization UI design- Real time Monitoring, Report Analysis.


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MSI is a world leader in gaming, content creation, business & productivity and AIoT solutions. Bolstered by its cutting-edge R&D capabilities and customer-driven innovation, MSI has a wide-ranging global presence spanning over 120 countries. Its comprehensive lineup of laptops, graphics cards, monitors, motherboards, desktops, peripherals, servers, IPCs, robotic appliances, and vehicle infotainment and telematics systems are globally acclaimed. Committed to advancing user experiences through the finest product quality, intuitive user interface and design aesthetics, MSI is a leading brand that shapes the future of technology.


As a world leading gaming brand, MSI is the most trusted name in gaming and eSports. We’ve dedicated countless hours and numerous resources to the eSports community to support the world’s most aspiring gamers and leverage their gaming expertise to optimize our product design. MSI has integrated all gamers’ coveted functions into its gaming rigs, eliminating the tedious trial and error by themselves and pushing the performance beyond limits. The determination to surpass past achievements has made MSI a ‘True Gaming’ brand throughout the industry! Adding to its unanimous acclaim in the gaming field is MSI’s reputation as a trailblazer and top brand in digital content creation. Built around MSI's decade-long pioneering tech in gaming, the Content Creation Series packs stunning color accuracy, long-lasting battery life, high fidelity audio and excellent performance into an ultra-portable, stylish chassis for photographers, graphic designers, 3D animators, video editors...around the world.

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Award winning products in the past (1)