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SysTalk.ai, AI brand of TPI software, based on “conversational artificial intelligence service”provides AI chatbot software service "SysTalk.Chat". In 2018, SysTalk.Chat got certification from Gartner Cool Vendor, and also has succeful cases in public administrations, financial industry, FMCG and other industrial groups. SysTalk.Chat is the best enterprises solution to upgrade customer service.
Different from the traditional Ruled-Based Chatbot, SysTalk.Chat core module :NLU, FAQ, and FLOW , is an effective “dual brain / one flow” architecture.
With Taiwan self-developed NLU algorithm, it could imitates human logice, and easliy understands users’ intent and entity. AI trainers could easily train brain to distinguish sentence intent and recognize entity in lower error rate. Flow is control engine, mainly for receiving NLU and FAQ command, responding to users’ demand and providing services.
