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Danova AgenticOps is an AI-powered intelligent operations platform developed by Chunghwa Telecom. Guided by “making technology simpler and management more intuitive,” it helps enterprises address complex IT operations challenges, including scattered data, massive daily alerts, and time-consuming root cause analysis. With LLM technology at its core, the platform integrates full-stack observability data and automated topology to perform AI-driven alert noise reduction, root cause analysis, and resource usage prediction. When anomalies occur, it identifies scenarios such as CPU, memory, disk, and network issues, analyzes causes, and provides troubleshooting advice. Users can query system status, knowledge bases, and alerts in natural language. Its 2D dashboard and 3D digital twin offer clear drill-down visibility from data centers to devices. In deployments, it reduces alert noise by 99%, cuts MTTR by about 90%, and reduces repetitive work by about 90%, enabling proactive operations.
Award winning products for the year (2)
Award winning products in the past (7)
