Home / Taiwan Excellence Award / Award Winning Products / Product Details

Vital CRM
Industry type:PC and software
Product model number:雲端客戶關係管理
Galaxy Software Services Corporation
award 3

Vital CRM is a SaaS for SMEs developed since 2010 and is the only company from Taiwan chosen by The Gartner CRM Vendor Guide, 2017. In the past 6 years of operation, Vital CRM has accumulated over 1,000 paid customers in several industries around the world such as retail, import/export agents and professional service sectors.
Vital CRM is in consist of Marketing, Sales, and Service functionalities
Marketing – It provides marketers defined tags and advanced search to segment customer in to groups and send out in series of customized marketing messages automatically to increase repurchase rate.
Sales – Salespersons can schedule appointments, inquire or input contact history of customers, create opportunity forecast in App anytime anywhere.
Service – Customer Service Rep can maintain customers service history to sync with colleagues and set up to do to and reminder to ensure customers problem solved.
APIs – Providing APIs to integrate with online shop or physical store devices.

http://www.gss.com.tw

Contact online

About Galaxy Software Services Corporation

Founded in 1987, GSS is a leading SaaS/Cloud Computing service provider in the East Asian region. Through state-of-the-art information technology, sophisticated software engineering and superior framework design, GSS has been developing effective e-process and innovative applications that satisfy the business needs of over 2,000 customers in different industry sectors, including government, finance, telecommunications, manufacturing, logistics, hospitals and schools.

https://www.gss.com.tw

Your satisfaction is our responsibility, GSS is a long-term partner worth you trust. Galaxy Software Services Corporation(GSS), one of the leading business application software and consulting service providers in Taiwan, specializes in system integration of business applications, business-specific software development and business process and technical consulting services. GSS was established in 1987 and has been providing guaranteed customer satisfaction and product quality for our clients since then. At GSS, the maturity of our application software engineering equipped with the most up-to-date information technology, systems architecture and our professional management and business innovation has led GSS to becoming one of the leading business application and system consulting service providers in Taiwan.